Your client data stays in the EU, end to end
Where matters are stored and where the AI actually processes them are the same place: the European Union. No transatlantic round trips, no quiet exceptions — residency is built into how Clerk works, not promised on top of it.
Stored in the EU, processed in the EU
Every safeguard below is on by default — there is nothing to switch on.
Stored in the EU
Matters, documents and conversations are stored within EU data residency.
Processed in the EU
AI processing happens within the EU too — your files are not shipped elsewhere to be read.
Never used to train models
Your content is never used to train third-party models. Full stop.
Anonymised before AI
Personal data is replaced with placeholders before any AI processing, and a human reviews every replacement.
Enforced at the database
Access is enforced at the data layer with row-level rules, not just hidden in the interface.
GDPR by architecture
Residency, anonymisation and access control are part of the design, so compliance follows from how the system is built.
One jurisdiction for storage and processing
The risky moment for a privileged file is the trip between where it sits and where it gets read. Clerk removes that trip: the place your documents are stored is the place the AI reads them. That keeps your matter inside EU data residency from upload to answer, and aligns the workspace with the EU AI Act.
- Storage and AI processing both inside the EU
- Personal data anonymised before AI, with human review of every replacement
- Content never used to train third-party models
- EU AI Act aligned
Residency posture
Data residency questions
Where is my data stored?
Within EU data residency. Your matters, documents and conversations are stored inside the European Union.
Where is it processed?
Also within the EU. Storage and AI processing happen in the same jurisdiction, so your files are not moved out of the EU to be analysed.
Is my data sent to AI providers to train their models?
No. Your content is never used to train third-party models. Before any AI processing, personal data is anonymised with placeholders, and a human reviews every replacement.
Are there transfers outside the EU?
Clerk is designed so that storage and processing stay within EU data residency. The specific terms governing any processing are set out in the Data Processing Agreement.
Who can reach my data inside the firm?
Access is enforced at the database with row-level rules. Per-matter roles apply, and confidential matters stay hidden even from administrators — the interface is not the only thing standing between a user and a file.
What happens to my data if we leave?
Deletion and retention are governed by the Data Processing Agreement, which sets out how your data is handled on request and on termination.
Keep privileged files where they belong
Stored in the EU, processed in the EU, never used to train anyone's model.